Personalised ordering help

Frequently Asked Questions

Answers about wording, previews, colours, sizing, care, production and delivery.

Can I enter any wording?

Each product sets its own character limits and supported characters. The editor shows the available fields and validates your choices.

No. It is a useful approximation of wording, placement and colour. Screen colour, garment shape and print scale can differ in production.

Only products configured for artwork uploads show that option. JPEG, PNG and WebP files are checked for type, size and minimum dimensions.

Use the measurements linked from the product and our size guide. Available size and colour combinations come from current variants.

Contact support immediately. Changes cannot be promised after production starts.

Personalised ordering help

Answers about wording, previews, colours, sizing, care, production and delivery.

Each product sets its own character limits and supported characters. The editor shows the available fields and validates your choices.

No. It is a useful approximation of wording, placement and colour. Screen colour, garment shape and print scale can differ in production.

Only products configured for artwork uploads show that option. JPEG, PNG and WebP files are checked for type, size and minimum dimensions.

Use the measurements linked from the product and our size guide. Available size and colour combinations come from current variants.

Contact support immediately. Changes cannot be promised after production starts.